Privacy Policy

STSO, Inc.

This privacy policy statement applies only to the information collected online at http://www.buymatadore.com. Any information gathered on the Website will be used by STSO, Inc. internally. The Company recognizes the importance of protecting the privacy of information provided by users of our website. This privacy policy is subject to revision at any time at STSO’s sole discretion. You should check back every time you visit the website to review the current version of the policy.

The Company collects information about users during their registration, inquiries, participation in certain activities on our website, including contests and polls and through the use of cookies. When users request pages from our server, our web server automatically collects some information about the users, including their IP addresses. These addresses are used by computers to send the requested pages to users. The Company may also utilize users' IP addresses to help diagnose problems with our server and to administer our website. STSO, Inc. may also use this information to gather broad demographic information about our users in general and does not contain anything that can personally identify users.

We will not sell or distribute user information to outside third parties. Except as may be required by law or legal process, the Company will not reveal to any third party any personal information that users provide to the Company without the permission of the users. Using email addresses provided at registration or otherwise, STSO, Inc. may periodically send out promotional materials to our users about services or product offerings. Users can indicate that they do not wish to receive e-mail information from the Company. Upon request, STSO, Inc. will remove users (and their information) from our database or permit them to "opt- out" of any further e-mail communications or contact.

Notice to California Residents / Your California Privacy Rights: California residents are entitled once a year to request and obtain certain information regarding our disclosure, if any, of personal information to third parties for their direct marketing purposes during the immediately prior calendar year (e.g. requests made in 2006 will receive information about 2005 sharing activities). As set forth in this Privacy Policy, we comply with this law by offering our visitors the ability to tell us not to share your personally identifiable information with third parties for their direct marketing purposes. To make a request, please mail to STSO, Inc., P.O. Box 1135, Tacoma, WA 98401. Please include your full name, phone number, e-mail, and return address.

Mat-Adore—About Us

We at Mat-Adore want you to have fun with our product. Use it to protect your knees while gardening, to cushion your tush at the ball game, to protect your tootsies from hot sand at the beach, for a roof for your kids’ fort in the living room, as a place to change out of your wet boots into driving shoes, and for any other use you can think of. We’re a privately owned Pacific Northwest U.S. Company and plan to be around for many years. Our company name, S.T.S.O, Inc. is the initials for Something To Stand On, the name we gave our product before the experts told us to change it.

What is Mat-Adore?

Mat-Adore is a user-friendly, versatile, lightweight folding mat that cushions, protects and covers in hundreds of different ways. Use it at the gym, park, ball game, the garden, around your house, in and under your car and much much more. Use it as a cushion for sitting, kneeling, standing or laying on uncomfortable surfaces. Use it to protect yourself, your children, or your animals and from dirty surfaces or protect surfaces you don't want damaged. Use Mat-Adore to cover the trunk of your car when loading it, keep yourself dry when it's wet, or cool when it's hot. Use it on your dashboard as a sunshade. Use your Mat-Adore to protect your car seats from a dirty child or animal. There are countless ways to use your Mat-Adore and we guarantee you'll find a new use for your Mat-Adore every day.

Mat-Adore is the last mat you'll buy and the only mat you'll ever love. It is soft enough to comfort you through an entire ball game, yet durable enough to protect your knees while kneeling on rough, hard, uneven surfaces. It is compact and easy to store. It can be taken with you anywhere. It can easily fit in a drawer or a cargo bin in your car, or in the front zipper pocket of many carry-on suitcases. The ability to change the size based on your use is one of the many reasons your Mat-Adore is so versatile. The Mat-Adore is made of proprietary, high density, durable foam. Because of its superior quality, we are able to provide a lifetime warranty! If your Mat-Adore ever breaks, tears or rips – even if it's your fault- just send it back for a full product replacement.

Mat-Adore Frequently Asked Questions

Can I do Yoga on my Mat-Adore?

Yes. Your Mat-Adore is designed to work in many ways and an on-the-go YOGA mat is definitely a great way to use this product. When finished with YOGA use your Mat-Adore to change into clean shoes and socks as well!

Is the Product easy to Use?

The product is very easy to use. There are literally thousands of different applications to use this clean, lightweight, cushioned surface. Only your own imagination can limit the number of uses for your Mat-Adore.

Is there a warranty on the product?

Mat-Adore has a lifetime "Use it and Abuse it" guarantee. If your Mat-Adore ever rips, tears or gets ruined just send it back for a full product replacement minus the expense of shipping and handling.

What payment methods are accepted?

We accept Visa and Mastercard.

What do I do if I have an allergic reaction?

Allergen avoidance is the best treatment for any allergic disease. Avoid the allergen, and you'll avoid the allergic reaction. Diagnosis and education are crucial steps in allergen avoidance. Educated allergy sufferers fare much better than those who do not understand their disease.

How small does the Mat-Adore fold up?

Mat-Adore folds up to a conveniently small size that can easily be stowed in any number of places. Mat-Adore’s smallest folded size is 20"x 9"x1-5/8".

Does the Mat-Adore have any rubber or latex in the product?

No

How long does it take to receive my online order?

We try our best to ensure that each online order is shipped within 5 to 7 business days after the order has been processed. Transit times may vary depending on the delivery address.

Can I cancel my online order?

Unfortunately once an order has been placed online it is not eligible for cancellation. However, if after you receive your Mat-Adore and you are unsatisfied with the product, you can return the merchandise to us for up to 30 days from the date of your original purchase. You will then be refunded the cost of the merchandise minus the processing and handling charges.
Simply return your product in the original packaging and mail to 26 Barnes Industrial Road North Wallingford, CT 06492. Please be sure to include a copy of your original order receipt which was provided at the time of purchase and include a note stating that you would like a refund on your purchase.

Once my order has been processed can I make changes?

All orders are processed based on the information provided upon checkout. Please be sure to double check your ship-to address as well as making sure the proper zip code is provided.

What do I do if I receive the wrong item or an item was missing from my shipment?

Please call customer service at 253-284-0351

Can I customize a Mat-Adore with my own design?

Yes and No. We do offer custom-branded Mat-Adores but there is a minimum order required. Please call customer service for more information.

What is your return policy?

We guarantee 100% satisfaction. If you are unsatisfied with your Mat-Adore simply return the item for an exchange or refund within 30 days of receiving your order. Ask us about our life time use it and abuse it guarantee.

What should I be aware of when using my Mat-Adore?

Care should be used at all times while using Mat-Adore. Mat-Adore is not a toy and should be kept out of reach of unsupervised children. Always be sure to consult your Physician/General Practitioner before performing any fitness or exercise program. Always check Mat-Adore for worn or damaged parts before use. If any defects are found do not use product. This multi-purpose mat should be thoroughly cleaned between any changes of uses. Do not use the same mat for direct skin contact or preparing food if chemicals have come in contact with your Mat-Adore.

THIS PRODUCT CONTAINS NON-FLAME RETARDANT POLYETHELENE FOAM. AVOID CONTACT WITH OPEN FLAME.

Cleaning Instructions for your Mat-Adore

Depending on how often you use your Mat-Adore will depend on how often you will want to clean it between uses. Cleaning your Mat-Adore is simple and will help prevent a collection of bacteria and dirt which will help maintain its cleanliness and appearance.

Spot Cleaning

To wipe down your Mat-Adore you can use a mild detergent and a damp cloth to clean your mat. For a cloth, you could use disinfectant wipes or a small washcloth. Allow Mat-Adore to air dry after you have cleaned it.

Cleaning Whole Mat

For light cleaning simply hose off your Mat-Adore and wipe it clean with a dry towel or let it air dry. If your Mat-Adore is heavily soiled or dirty, or you have been using it for a long time without ever cleaning it, you'll want to clean your Mat-Adore more thoroughly. Submerge your Mat-adore in warm water with very mild detergent and very little soap to avoid leaving a residue on the mat. While the mat is submerged, agitate the water and scrub the mat with a small washcloth or sponge. Remove the mat from the water and wipe off any excess moisture. As with spot cleaning, allow the mat to air dry. Do not put your Mat-Adore in a washing machine or dryer.