STSO, Inc.
This privacy policy statement applies only to the information collected online at http://www.buymatadore.com. Any information gathered on the Website will be used by STSO, Inc. internally. The Company recognizes the importance of protecting the privacy of information provided by users of our website. This privacy policy is subject to revision at any time at STSO’s sole discretion. You should check back every time you visit the website to review the current version of the policy.
The Company collects information about users during their registration, inquiries, participation in certain activities on our website, including contests and polls and through the use of cookies. When users request pages from our server, our web server automatically collects some information about the users, including their IP addresses. These addresses are used by computers to send the requested pages to users. The Company may also utilize users' IP addresses to help diagnose problems with our server and to administer our website. STSO, Inc. may also use this information to gather broad demographic information about our users in general and does not contain anything that can personally identify users.
We will not sell or distribute user information to outside third parties. Except as may be required by law or legal process, the Company will not reveal to any third party any personal information that users provide to the Company without the permission of the users. Using email addresses provided at registration or otherwise, STSO, Inc. may periodically send out promotional materials to our users about services or product offerings. Users can indicate that they do not wish to receive e-mail information from the Company. Upon request, STSO, Inc. will remove users (and their information) from our database or permit them to "opt- out" of any further e-mail communications or contact.
Notice to California Residents / Your California Privacy Rights: California residents are entitled once a year to request and obtain certain information regarding our disclosure, if any, of personal information to third parties for their direct marketing purposes during the immediately prior calendar year (e.g. requests made in 2006 will receive information about 2005 sharing activities). As set forth in this Privacy Policy, we comply with this law by offering our visitors the ability to tell us not to share your personally identifiable information with third parties for their direct marketing purposes. To make a request, please mail to STSO, Inc., P.O. Box 1135, Tacoma, WA 98401. Please include your full name, phone number, e-mail, and return address.
We at Mat-Adore want you to have fun with our product. Use it to protect your knees while gardening, to cushion your tush at the ball game, to protect your tootsies from hot sand at the beach, for a roof for your kids’ fort in the living room, as a place to change out of your wet boots into driving shoes, and for any other use you can think of. We’re a privately owned Pacific Northwest U.S. Company and plan to be around for many years. Our company name, S.T.S.O, Inc. is the initials for Something To Stand On, the name we gave our product before the experts told us to change it.
Mat-Adore is a user-friendly, versatile, lightweight folding mat that cushions, protects and covers in hundreds of different ways. Use it at the gym, park, ball game, the garden, around your house, in and under your car and much much more. Use it as a cushion for sitting, kneeling, standing or laying on uncomfortable surfaces. Use it to protect yourself, your children, or your animals and from dirty surfaces or protect surfaces you don't want damaged. Use Mat-Adore to cover the trunk of your car when loading it, keep yourself dry when it's wet, or cool when it's hot. Use it on your dashboard as a sunshade. Use your Mat-Adore to protect your car seats from a dirty child or animal. There are countless ways to use your Mat-Adore and we guarantee you'll find a new use for your Mat-Adore every day.
Mat-Adore is the last mat you'll buy and the only mat you'll ever love. It is soft enough to comfort you through an entire ball game, yet durable enough to protect your knees while kneeling on rough, hard, uneven surfaces. It is compact and easy to store. It can be taken with you anywhere. It can easily fit in a drawer or a cargo bin in your car, or in the front zipper pocket of many carry-on suitcases. The ability to change the size based on your use is one of the many reasons your Mat-Adore is so versatile. The Mat-Adore is made of proprietary, high density, durable foam. Because of its superior quality, we are able to provide a lifetime warranty! If your Mat-Adore ever breaks, tears or rips – even if it's your fault- just send it back for a full product replacement.
Can I do Yoga on my Mat-Adore?
Is the Product easy to Use?
Is there a warranty on the product?
What do I do if I have an allergic reaction?
How small does the Mat-Adore fold up?
How long does it take to receive my online order?
Can I cancel my online order?
Once my order has been processed can I make changes?
What do I do if I receive the wrong item or an item was missing from my shipment?
Can I customize a Mat-Adore with my own design?
What is your return policy?
What should I be aware of when using my Mat-Adore?
Depending on how often you use your Mat-Adore will depend on how often you will want to clean it between uses. Cleaning your Mat-Adore is simple and will help prevent a collection of bacteria and dirt which will help maintain its cleanliness and appearance.
To wipe down your Mat-Adore you can use a mild detergent and a damp cloth to clean your mat. For a cloth, you could use disinfectant wipes or a small washcloth. Allow Mat-Adore to air dry after you have cleaned it.
For light cleaning simply hose off your Mat-Adore and wipe it clean with a dry towel or let it air dry. If your Mat-Adore is heavily soiled or dirty, or you have been using it for a long time without ever cleaning it, you'll want to clean your Mat-Adore more thoroughly. Submerge your Mat-adore in warm water with very mild detergent and very little soap to avoid leaving a residue on the mat. While the mat is submerged, agitate the water and scrub the mat with a small washcloth or sponge. Remove the mat from the water and wipe off any excess moisture. As with spot cleaning, allow the mat to air dry. Do not put your Mat-Adore in a washing machine or dryer.